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Your virtual queue management system

 

Virtual queue management system - 2Meters App - Business View
2Meters is an easy virtual queue management system, which aims to reduce walkaways and maximize your customer value and engagement. Our queuing solution is cloud-based, installation-free and does not collect customers’ data. Create a virtual queue in only 2 minutes!
Virtual queue management system 2Meters App - Business View 2

How can virtual smart queues help your business?

Virtual cloud-based queue management System - 2Meters - visualisation 1

Attract New Customers

  • replaces traditional queues with virtual queue management system
  • makes a store without visible queues more attractive to new customers
Virtual cloud-based queue management System - 2Meters - visualisation 1

Increase Customer Value

  • gives room for additional walk-ins
  • enables new revenue streams and improves an overall sales process
  • aids to maximize customer value
Modern way of queuing - 2Meters App

Improve Customer Retention

  • minimize the customer’s waiting time
  • reduce the number of complaints
  • increase retention rate
  • lead to a better service quality and higher customer satisfaction ratings

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How does 2Meters Work?

01 Virtual Queuing and Appointment Management System

01 Virtual Queuing and Appointment Management System

2Meters is both a powerful smart queue management system and an appointment management tool. Our sophisticated algorithm smoothly merges appointments and virtual queues-in. Thus your employees have capacity for more relevant tasks. 2Meters can be configured to fit your business. Once tailored, it remains flexible enough to overcome unforeseen challenges, such as high peak demands or longer servicing times. Virtual Smart Queue management system - screen view

02 Web App / No Installation required

02 Web App / No Installation required

2Meters is a web-app. It means that there is no need to download or install any software. Our virtual queue management system works on any mobile or desktop devices. It only requires a stable internet connection. How does it work then?

  • scan a QR code with their mobile device
  • get directed to the company’s page on 2Meters server
  • queue in, make appointments and check the status. This feature considerably reduces the adoption barrier.

Thanks to 2Meters, businesses can configure, manage and update their queues by simply accessing their personal 2Meters backend from any device and logging in with their Google account. Virtual Smart Queue management system - App QR code

03 Data Privacy

03 Data Privacy

The protection of your and your customers’ data has been a key design driver throughout the whole 2Meters development process. Your customers can hence use the full functionality of 2Meters without installing an app, logging in and without disclosing any personal information. This level of privacy was achieved with the active use of so-called session IDs, reference numbers, which are created for identification purposes by the browser at the beginning of the session. Businesses need a Google account to create a place on 2Meters in order to protect them and their customers from “fake” queues. Virtual Smart Queue management system - Data Privacy

04 Analytics, Insights and Feedbacks

04 Analytics, Insights and Feedbacks

Without collecting data on individual customers, 2Meters analyses how a customer flow behaves. The app also collects and displays various customer statistics. In the end, it gives customers the opportunity to rate their experience. This functionality allows you to make data driven decisions when improving your business routines and to directly measure their impact on your most important metrics. Virtual Smart Queue management system - Analytics View

01 Virtual Queuing and Appointment Management System

2Meters is both a powerful virtual queuing system and an appointment management tool. Our sophisticated algorithm smoothly merges appointments and virtual queues-in. Thus your employees have capacity for more relevant tasks. Our cloud based-solution can be configured to fit your business. Once tailored, it remains flexible enough to overcome unforeseen challenges, such as high peak demands or longer servicing times.

02 Web App / No Installation required

2Meters is a web-app. It means that there is no need to download or install any software. Our system works on any mobile or desktop devices. It only requires a stable internet connection. How does it work then?

  • scan a QR code with their mobile device
  • get directed to the company’s page on 2Meters server
  • queue in, make appointments and check the status. This feature considerably reduces the adoption barrier.

Thanks to 2Meters, businesses can configure, manage and update their queues by simply accessing their personal 2Meters backend from any device and logging in with their Google account.

03 Data Privacy

The protection of your and your customers’ data has been a key design driver throughout the whole 2Meters development process. Your customers can hence use the full functionality of 2Meters without installing an app, logging in and without disclosing any personal information. This level of privacy was achieved with the active use of so-called session IDs, reference numbers, which are created for identification purposes by the browser at the beginning of the session. Businesses need a Google account to create a place on 2Meters in order to protect them and their customers from “fake” queues.

04 Analytics, Insights and Feedbacks

Without collecting data on individual customers, 2Meters analyses how a customer flow behaves. The app also collects and displays various customer statistics. In the end, it gives customers the opportunity to rate their experience. This functionality allows you to make data driven decisions when improving your business routines and to directly measure their impact on your most important metrics.

Get a Quote

Get our smart virtual queue management system today! Try our service for free for your first queue or choose one of our pricing models.

Interested? Request 2Meters demo today

Are you interested to learn more 2Meters smart queue management system? Request a demo and learn more about how we can improve a quality of your business.

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sales@2meters.com

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