About Custom Forms
The Custom Forms feature is designed to construct forms and embed them into the booking process. It allows you to collect additional information which might be necessary to deliver your service or to provide any instructions to your customer in text form. Both tools make your processes more effective, since you can prepare your service upon your customer’s arrival and avoid long conversations
Why companies use the Custom Forms feature, powered by 2meters
Serve more customers
Let the customer fill out all necessary questions upfront so you can have everything ready when they arrive. Prepare for the next customer while taking care of the current one. By doing this in parallel, you will reduce the time needed for one customer.
Automate onboarding
Provide detailed instructions to your customers on what they need to do in order to get the best service possible. Spend less time onboarding each customer and as a result, serve more.
Know your customer
Collect additional data, which can be used to improve your marketing. Find out how your customers found you, identify recurring customers, learn about their interests and special needs.
How the Custom Forms make your processes more effective
Individualise the customer journey
What you are doing is unique. We know that. Your customers deserve a tailored approach. Use meaningful questions to allow your customers to share what they find important. Use our templates as a starting point or start from scratch.
Get your customers on board
You might want to inform your guests about important details connected to the service delivery. Provide them instructions on where to go and what rules they should follow in order to get the best experience.
Details are the key
Collect all the data necessary to provide the service in advance. Build forms to ask a visitor about their number plate or a name of the device, which needs to be repaired. Or let them agree with the terms and conditions of your service.
By using 2meters.app your business may expect improvements up to:
By reducing wait times and providing a more convenient experience, customer satisfaction is likely to increase.
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%2meters.app helps in managing customer flow efficiently, leading to increased service throughput and staff productivity.
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Satisfied customers and efficient operations can contribute to the higher number of deals through positive word-of-mouth leading to the increased revenues.
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%Short step by step guidance how it works
Still not sure?
See what do other customers using the Custom Forms feature say about it?
Wow.. so much better. The queue process works well. Just have all your docs in order and the process works. Thank you.
We've experienced remarkable efficiency and seamless organization since implementing the ticketing system.
We were able to efficiently organize our flu clinic, optimize customer flow and reduce waiting times. We can highly recommend 2meters.
