About Display App
Show your visitors the state of their wait by broadcasting the turn information presented in the Display app. All it requires is connection to a screen, followed by a single click of the “full-screen” button.
Why businesses choose the Display app powered by 2meters
- Display the wait status before visitors and establish a system of trust and reliance. When no customer is neglected, everyone is a priority.
- With customer turns registered and publicly displayed, they can now shop at ease, explore, and pick-up more of the excellency you offer!
- All that is needed is connection to a broadcasting screen. No complicated set-up is necessary.
Key benefits
- Intuitive and straightforward
- Adjustable data fields
- Multilingual interface
Your company success formula
Set up
Run the app on a microcomputer with internet connection. Follow the provided instructions.
Connect
Connect your computer to a larger screen, and display full-screen. Optional: Turn on the volume to broadcast sound.
Share
Your visitor scans the QR code on the screen and makes a reservation. Optional: A visitor can register the visit with the Kiosk app.
Manage
The counter invites the next visitor.
Deliver
The visitor proceeds to the designated area.
What features can your business benefit from?
Virtual Waiting Line
Increase customer retention by providing live queue information. Visitors who reserve a turn are more likely to show up to receive their service, rather than abandon your place due to long waiting times. Freedom of movement reduces and repurposes waiting rooms to include more revenue-generating opportunities for spontaneous, impulsive pick-ups.
Appointments
Create and define your schedule based on your capacity. Allowing visitors to select an available time slot at their convenience distributes your customer load between busy and dead hours. A consistent customer flow capitalises on your resources and maximises their productivity. This also gives you more flexibility to host and cater spontaneous walk-ins during those busier hours with long waiting times.
Custom Forms
Get to know your customers before they arrive by creating a Custom Form. The feature is thoroughly structured to help you retain and store additional information about your visitors. This data is then stored and can be analysed with our sophisticated dashboard and analytics tools. These insights can be used to track customer success, as well as service efficiency.
Ordering
Know and prepare in advance for your customers order by utilising the pre-ordering feature. A product catalogue can be set up with all the products or services you offer, while displaying the remaining quantity in your pre-configured inventory. This system reduces pressure on staff, who can now focus on efficiently and accurately preparing orders independently of the customer's physical presence. Once a notified customer arrives, rather than juggle the chaos of diverse customer needs on a busy day, staff can process the person in as little as one minute!
Customer Messaging
Ensure an exquisite and unique relationship with your customers by taking advantage of the messaging feature. Happy visitors turn into returning customers. Customer success and positive feedback are the latent results of providing noteworthy services and friendly, proactive communication.
Customer Feedback
Looking for ways to improve your business but don’t know where to start? Curious about your customers’ true opinion about your services? Customer feedback collection is strategically designed to answer any questions and resolve doubts about your business or service. Their feedback data can then be analysed using the intuitive analytics tools and dashboard - KPI’s to help you grow the way that is best for YOU.
Analytics
Analytics tools and dashboard are devised to encourage data-driven business decisions, encompassing crucial KPIs that optimise service and business evaluation. Such insights provide a sharper understanding of customer segments and needs. You can adjust your services accordingly with the support of other provided features (such as merging or separating certain services).
Scanning
Whereas there is a need of validating your visitors’ tickets - use the scanning feature. All you need is to login to your 2meters account in the Booking app from any mobile device, and use the device’s camera to scan the QR code on the visitors tickets.
Printing
If you are expecting that not all of your visitors will have a mobile phone by hand, you can use a printing feature. The appointment or a place in the waiting line can be booked through a front test admin, or through the Kiosk App. By connecting your cloud printer to the app, you can easily print out a paper version of your tickets.
Dynamic QR-codes
You can always limit the amount of tickets per visitors’ device. However if security is still a concern to you and is critical for your business, this feature will allow you to generate new random QR codes for your visitors to scan over a defined period of time.
FAQ
Is it necessary to install the Display app?
No. The Display app runs in a browser and can be operated on any system. We recommend you to use a micro PC like Raspberry Pi connected to the internet. We can also provide a preconfigured device in a separate package. Also you will probably want to connect the device running the Display app to the screen big enough to make it visible to your visitors.
Do I need to pay for the Display app separately?
No. The Display app is a part of the 2meters.app platform. You get all components in one subscription. The Display app becomes available beginning with the Pro subscription tier.
Can the Display app be used in my country?
Yes, the multilingual interface allows you to operate it in the language you prefer. Currently, we support English, German, Spanish, Portuguese, Turkish and Ukrainian languages. If your language is not found, get in touch with us and with your support, we can make it happen!
What is the Display app for?
The Display app is designed to show the visitors the state of their wait in a traditional way. It is intended to run on a big screen and shows the waiting line and the visitors which are invited to proceed. It helps you to include customers who do not have modern smartphones for any reason.
Can I adjust the appearance of the Display app?
Yes. It is possible to adjust the colour scheme of the Display app. Please contact our support to learn how.
Is it possible to show custom data instead of a ticket number?
Yes. You can choose what data is being shown on the visit card. You can choose between technical properties such as a ticket number or estimated waiting time, personal data of your visitor or any other information which you collect with the custom forms feature. Please contact our support to make the necessary changes.
2meters.app is a solution of your choice if your business doesn’t have enough room to accommodate all the waiting customers. Spare the unnecessary investment of creating a dedicated waiting area. Let your customers spend their time in a meaningful way while they wait for your service. Cut the costs by reducing or repurposing your existing waiting rooms. Small businesses in different segments such as clinics or beauty salons will benefit the most from this use case.
Manage a waitlist for your products or services digitally. Let the customers book their turn online or by scanning a QR-code on site. The introduction of the 2meters.app solution will help you keep your customers happy while increasing the efficiency of your service even in cases when the demand is great and the supply is limited. The retail, education facilities or public services will benefit greatly from using our solution.
Improve your restaurant business with 2meters.app solution. Choose between multiple ways you can do it. First, you may complement your existing table booking system with the virtual waiting line to fill the empty seats fast, if your guests do not show up. The second way is just to set up your menu using our catalogue and ordering feature and put the printed out QR-codes on each table. Your guests will have an opportunity to make an order digitally without having to interact with the waiter. They will receive notification once their order is ready and pick it up immediately.